Terms of service

Terms of Service 

Effective Date: 12/27/25


Welcome to not2twinz! By using our website and purchasing our products, you agree to the following terms:

 

 

1. General

 

All content on this website, including images, designs, logos, and text, is the property of not2twinz. You may not copy, distribute, or use any content without our explicit permission.

 

 

 

2. Orders & Payment

 

  • All orders are processed through our secure checkout.
  • Prices are listed in USD and may be subject to change without notice.
  • Payment must be completed in full before your order is shipped.

3. Handmade Products

 

  • All items sold on this website are handmade and unique.
  • Minor variations in color, size, or design may occur and are not considered defects.

 

 

 

4. Refunds & Exchanges

  • Due to the handmade nature of our products, all sales are final.
  • We do not accept refunds or exchanges, except for damaged or defective items.
  • If an item arrives damaged or defective, please contact us within 7 days of receiving your order with a photo for review.

5. Shipping

  • Shipping times may vary depending on your location.
  • not2twinz is not responsible for delays caused by carriers.
  • Customers are responsible for providing accurate shipping information.

6. Intellectual Property

 

  • All designs, logos, and branding elements are owned by not2twinz.
  • You may not copy, reproduce, or sell any of our designs or content.

 

7. Limitation of Liability

  • not2twinz is not liable for any direct, indirect, or consequential damages resulting from the use of our products or website.
  • By purchasing, you agree to use our products at your own risk.

8. Privacy

  • Your personal information will only be used to process orders and communicate about your purchases.
  • We will never sell your data to third parties.

9. Changes to Terms

  • not2twinz reserves the right to update or modify these Terms of Service at any time.
  • Updated terms will be posted on this page with the new effective date.

10. Contact

  • For questions regarding these Terms of Service, orders, or products, email: not2twinz@gmail.com